Shipping policy

Domestic Shipping

At Preetier, we strive to provide our customers with a seamless shopping experience, which includes efficient and reliable shipping. Here's everything you need to know about our shipping and delivery process:

Shipping Methods and Rates

• Standard Shipping: Estimated delivery within 5-7 business days. Rates are calculated at checkout based on your location and order weight.
• Express Shipping: Estimated delivery within 2-3 business days. Rates are higher than standard shipping and are calculated at checkout.

International Shipping

We are pleased to offer international shipping to many countries around the world. Please note the following:

Shipping Methods and Rates

• Standard International Shipping: Estimated delivery within 10-15 business days. Rates are calculated at checkout based on your location and order weight.
• Express International Shipping: Estimated delivery within 5-7 business days. Rates are higher than standard international shipping and are calculated at checkout.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. These charges vary by country and are not included in our shipping rates. Please check with your local customs office for more information.

Order Processing

• Processing Time: Orders are typically processed within 1-3 business days. During peak times, processing may take longer. You will receive a confirmation email once your order has been shipped.
• Tracking Information: Once your order is shipped, you will receive an email with tracking information. You can use this information to monitor the status of your delivery.

Shipping Policies

• Address Accuracy: Please ensure that your shipping address is complete and accurate to avoid delays. Preetier is not responsible for shipments delayed or lost due to incorrect addresses.
• Delivery Attempts: Most carriers will make multiple delivery attempts before returning the package to us. If a package is returned due to non-delivery, we will contact you to arrange re-shipment. Additional shipping charges may apply.
• Lost or Damaged Packages: In the unlikely event that your package is lost or damaged in transit, please contact us immediately at connect@preetier.com. We will work with the carrier to resolve the issue as quickly as possible.

Special Instructions

If you have any special delivery instructions or requests, please include them in the "Order Notes" section during checkout. We will do our best to accommodate your needs.