FAQs
Frequently Asked Questions (FAQs)
Q. What makes Preetier products unique?
A. Our designs blend global trends with artisanal craftsmanship, using premium fabrics, elegant patterns, and timeless styles to elevate your home and wardrobe.
Q. Where can I buy Preetier products?
A. You can shop Preetier’s exclusive collection directly on our official website or through select premium retail stores and pop-up events across India.
Q. Does Preetier offer customized products?
A. Yes! Preetier offers customization on selected items like cushion covers, table runners, and scarves. Contact our team to discuss fabric choices, sizes, and embroidery options.
Q. What materials are used in Preetier products?
A. We use premium materials like pure cotton, silk blends, linen, and eco-friendly fabrics, paired with fine detailing to ensure lasting beauty and comfort.
Q. How do I care for Preetier cushion covers and linens?
A. Most products can be dry cleaned or hand-washed in cold water with mild detergent. For delicate fabrics like silk, we recommend dry cleaning only.
Q. Are Preetier products suitable for gifting?
A. Absolutely! Our products come in premium packaging, making them perfect for weddings, festivals, and corporate gifting.
Q. Do you ship internationally?
A. Yes, Preetier ships worldwide. International shipping charges and delivery timelines are calculated at checkout based on the destination.
Q. How long does shipping take within India?
A. Orders within India are usually delivered in 3–7 business days. Customized or made-to-order items may take longer, depending on design and production timelines.
Q. Can I return or exchange an item?
A. We accept returns and exchanges for eligible products within 7 days of delivery. Items must be unused, in original packaging, and accompanied by proof of purchase. For more details, refer to our Return Policy.
Q. How can I track my order?
A. Once your order is shipped, you will receive a tracking link via email and SMS to monitor your delivery.
Q. How can I contact Preetier customer care?
A. You can reach us at connect@preetier.com or via the contact number :+91-9560159375 for any queries or assistance.